In their words
Captains and first officers from Qantas, Cathay Pacific, Jetstar, Virgin Australia and Air New Zealand, alongside police, clinicians and leaders. Here is what they say.
"I was the most chilled I've ever been going into a sim, and with limited prep, I felt more prepared than ever. This was the human factors training we want, but don't necessarily receive."
"Just got back from sim last night. Been on leave for 11 weeks. I passed with all 4s last night which is as good as it gets, more importantly I didn't kill myself with stress. Can't tell you how much you and your course helped me."
"Captivating presenter with a wealth of relevant experience and examples that I could relate to. It was healthy to have an opportunity to be vulnerable among peers."
"Thank you very much for giving us an opportunity to have the great experience of your course. It was a very eye-opening experience participating."
"If he offered a week long course on anything to do with psychology and the mind I would go along. I've never seen one person have such a diverse group of people's attention so strongly."
"Terrific course. Ray is a wealth of knowledge. Lots of examples resonated with me and others."
"A good balance of theory and practical advice. Gave me an understanding of where I was having issues."
"Since the course I have built up a significant resilience to the startle reflex to failures both on line and in the sim."
"I wanted to update you on my sim experience this past weekend. It was awesome. It was such a great feeling having my full facilities available."
"The course has given me the tools that will not only prepare me to better handle the stress of checks."
"I found the course to be the best preparation for command."
"I must say this was the single best personal and professional development course I have ever been involved with."
"Brilliant. Could easily be a three day course. Couldn't recommend enough."
"All I know is, I was stress peaking and the Performance Course worked for me."
"An outstanding course that I would and will recommend to anyone who requires high performance in their workplace or personal lives."
"Through elements of the course, not only am I enjoying the career aspects of my life more but my family life has improved enormously."
"Backing up every one of the strategies and concepts with real life stories and the background science."
"Would have been happy to do another day. Most beneficial course I've done as an airline pilot in 13 years."
"Great course. Thoroughly enjoyed the hard questions and the stories that were shared across the group."
"The course hit the nail on the head for me. You were able to articulate what we were going through."
"I found the course a real help with managing stress and putting things into perspective."
"Walked into a Sim within the week, a lot more relaxed before even getting into the room."
"We need to bring you into Airways. It's the best course I've ever experienced in aviation."
"Ray's CRM program was exactly what we needed. The room was soon disarmed and conversation began flowing freely."
"From my Chair point of view, I was impressed with the content. This goes to the heart of TEC's concentration on authentic leadership."
"Your presentation day was one of the most moving I've experienced in 30 years of Policing."
"This course was indeed one of the best, if not the best and most enjoyable sessions I have attended in years."
"Thanks again for presenting the course. It was very well received and I look forward to seeing the lessons manifest."
"Ray's presentation on training was a superb finish to the conference."
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